What EZCall is
EZCall is marketed as UKG EZCall, a UKG physician scheduling product. It supports organizations coordinating physician schedules and coverage.
Consider the current UKG product offering and the rest of your organization’s workforce environment. Product association does not mean that every integration or service is included in a particular department’s subscription.
Visit EZCallHow CAIER is different
CAIER™ builds every draft schedule toward one published score: the Circadian Alignment Index (CAI™). It measures night clustering, rotation direction, recovery time, and how evenly that load is shared. Coverage and your department’s rules still matter; the score gives the team a common way to examine circadian alignment alongside those requirements.
The engine builds the draft, and your scheduler or director reviews and publishes it. Physicians use the app for requests, swaps, calendar sync, and mobile access. That keeps the people who know the department involved in both the initial schedule and the changes that follow. A score supports a discussion; it does not replace clinical judgment or make staffing decisions for you.
CAI is being tested openly at research.caier.ai. The research is an opportunity to examine the score against real scheduling judgments, not a claim that it is validated, proven, or a guarantee of a particular health outcome. Compare how each candidate tool handles your actual rotations, rather than treating any one number as the entire decision.
Explore open CAI researchWhen EZCall is the better fit
UKG EZCall may be the better fit when your health system wants physician scheduling aligned with an existing UKG environment. Check the implementation scope and the connections your administrators depend on.
Large organizations may need a coordinated rollout across departments, established support arrangements, and consistent administrative processes. Compare those needs directly with a more focused emergency medicine scheduling approach.
Pricing
EZCall does not publish pricing; costs are quoted individually.
CAIER publishes its prices. Plans have a monthly practice-group fee, with optional add-ons; check the current pricing for your department’s requirements.
Switching without a full cutover
CAIER imports existing schedules from Excel. Start with a month your team already understands, reconcile the imported assignments, and review the schedule before changing any day-to-day process. That gives your director and scheduler a concrete starting point for discussing night clustering, recovery, and distribution.
Keep the current system as your department’s source of truth while you evaluate. Agree who will review the draft, how physicians will submit requests, and when a published schedule becomes authoritative. A parallel review can help separate the scheduling decision from the operational work of moving calendars and communication. Do not assume that an Excel file creates a direct integration with another vendor.
Analyze an existing scheduleCommon questions
How does EZCall pricing compare to CAIER?
EZCall does not publish pricing; costs are quoted individually. CAIER publishes its prices. Plans have a monthly practice-group fee, with optional add-ons; check the current pricing for your department’s requirements. Current CAIER pricing is at https://er.caier.ai/tier-calculator. Compare the scope and terms for your own department; this page does not estimate another vendor’s bill.
Is CAIER a replacement for every EZCall workflow?
No. Compare the scheduling workflow your department needs with the broader systems your organization uses. CAIER focuses on circadian-aware schedule building and physician team tools; do not assume it replaces every enterprise integration or administrative service.
Can we start with an existing Excel schedule?
Yes. CAIER imports existing schedules from Excel. Review and reconcile the imported assignments before relying on them, and keep your current process in place while evaluating the workflow.
Is the Circadian Alignment Index clinically validated?
No such claim is made here. CAI™ is being tested through open research. It measures night clustering, rotation direction, recovery time, and the distribution of that load; your team still reviews and publishes the schedule.